The warranty is as applicable
Classic Series– 5 years limited warranty
Organic Series– 5 years limited warranty
Hotel Comfort Series– 5 years limited warranty
Basics Series– 1 year limited warranty
Accessories (pillows and protectors) are not covered under the warranty.
In order for this limited warranty to be valid:
- You must be the original consumer and purchaser and have purchased the sleep set from the company.
- The warranty coverage runs from the original date of invoice. Repair or replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period.
- A copy of original invoice of the company is needed to determine the original date of purchase.
- Mattress have warranty against any manufacturing defect warranty doest not include damages resulting from improper use.
- Warranty is applicable to sagging of mattress that does not include fabric damage such as tears, strains, color fading, soiled and burns.
- The time required for repair or replacement is subject to availability of the products.
- The warranty is limited to sagging of only the core and not the outer fabric/ quilted cover.
- Warranty does not cover preferences in comfort level.
- Warranty does not cover depression of less than 20% of mattress thickness.
- The decision of the company regarding the nature of defect and applicability of this warranty will be final.
- In case of pair mattress, only the sagging mattress will be repaired.
- Warranty will be applicable only if proper care is taken of the mattress.
- The to-fro transportation cost of the repair/replacement has to be borne by the customer.
- The product features, specifications and warranty terms are subject to change without any prior notice.
- We do not guarantee that these mattresses are suitable for any personal medical condition.
- Any dispute is subject to Ghaziabad jurisdiction only.
- Dimensional tolerance- length or width or height +- 12 mm