Warranty Policy
The warranty starts from the date of purchasing till product warranty as mentioned below:

The warranty is as applicable

Classic Series– 5 years limited warranty

Organic Series– 5 years limited warranty

Hotel Comfort Series– 5 years limited warranty

Basics Series– 1 year limited warranty

Accessories (pillows and protectors) are not covered under the warranty.

In order for this limited warranty to be valid:

  • You must be the original consumer and purchaser and have purchased the sleep set from the company.
  • The warranty coverage runs from the original date of invoice. Repair or replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period.
  • A copy of original invoice of the company is needed to determine the original date of purchase.
  • Mattress have warranty against any manufacturing defect warranty doest not include damages resulting from improper use.
  • Warranty is applicable to sagging of mattress that does not include fabric damage such as tears, strains, color fading, soiled and burns.
  • The time required for repair or replacement is subject to availability of the products.
  • The warranty is limited to sagging of only the core and not the outer fabric/ quilted cover.
  • Warranty does not cover preferences in comfort level.
  • Warranty does not cover depression of less than 20% of mattress thickness.
  • The decision of the company regarding the nature of defect and applicability of this warranty will be final.
  • In case of pair mattress, only the sagging mattress will be repaired.
  • Warranty will be applicable only if proper care is taken of the mattress.
  • The to-fro transportation cost of the repair/replacement has to be borne by the customer.
  • The product features, specifications and warranty terms are subject to change without any prior notice.
  • We do not guarantee that these mattresses are suitable for any personal medical condition.
  • Any dispute is subject to Ghaziabad jurisdiction only.
  • Dimensional tolerance- length or width or height +- 12 mm