Welcome to Boston Mattresses. These Terms & Conditions (“Terms”) govern your access to and use of www.bostonmattress.in (the “Site”), along with all products, services, content, and features offered by Boston Mattresses India (“Boston Mattresses”, “we”, “us”, or “our”).
By accessing, browsing, or using this Site, you agree to be bound by these Terms, our Privacy Policy, Shipping & Returns Policy, and any other policies displayed on the Site.
1. About Boston Mattresses
Boston Mattresses designs, manufactures, and sells mattresses, pillows, toppers, and sleep-related products across India. We aim to provide high-quality products with transparent policies and a secure shopping experience.
2. Eligibility
- You must be 18 years or older to use this Site or place an order.
- If you are accessing the Site on behalf of a company, business, or organization, you confirm that you are authorized to bind that entity to these Terms.
3. Privacy & Data Protection
Your privacy is important to us. Any personal information collected through this Site is handled in accordance with our Privacy Policy. By using the Site, you consent to the collection, use, and processing of your data as outlined therein.
4. Electronic Communication Consent
By placing an order or communicating with us through the Site, you consent to receive communications from us electronically (including email, SMS, or other digital messages) related to orders, support, promotions, or service updates. These communications satisfy any legal requirement that such communications be in writing.
5. Intellectual Property
Copyright
All content on this Site, including text, images, videos, graphics, designs, layouts, product visuals, and logos, is the exclusive property of Boston Mattresses or its licensors and is protected by Indian and international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Trademarks
All trademarks, service marks, trade names, and brand identifiers displayed on the Site belong to Boston Mattresses. Use of these marks without prior written consent is not permitted.
6. Product Information & Accuracy
We make every effort to ensure that product descriptions, pricing, and availability are accurate. However:
- Minor variations in color or appearance may occur due to lighting or screen settings.
- Product details may be updated or modified without prior notice.
- We do not guarantee that all content on the Site is error-free at all times.
7. Pricing, Payments & Taxes
- All prices are listed in Indian Rupees (INR) unless stated otherwise.
- Applicable taxes are shown at checkout.
- Payments are processed through secure third-party payment gateways.
- Boston Mattresses does not store or access your full card or banking details.
8. Shipping, Returns & Replacements
All shipping timelines, inspection requirements, replacements, exclusions, and limitations are governed by our Shipping & Returns Policy, which forms an integral part of these Terms. Customers are advised to review it carefully before placing an order.
9. Promotional Offers & Discount Codes
- Promotional offers and discount codes are subject to specific terms and availability.
- Offers cannot be exchanged for cash and cannot be combined unless explicitly stated.
- Boston Mattresses reserves the right to modify or withdraw promotions to prevent misuse or fraud.
10. User Feedback & Reviews
We welcome genuine feedback and reviews. By submitting content on the Site, you agree that:
- Your content does not violate any law or third-party rights.
- We may moderate or remove content that is misleading, offensive, or inappropriate.
- You grant Boston Mattresses a non-exclusive, royalty-free license to use submitted reviews, names, or content for marketing or promotional purposes, in accordance with our Privacy Policy.
11. Acceptable Use of the Site
You agree to use the Site lawfully and responsibly. You must not:
- Engage in fraudulent or unlawful activity
- Interfere with Site security or functionality
- Upload harmful code, malware, or misleading information
- Infringe intellectual property or privacy rights
Violation of these terms may result in suspension or termination of access.
12. Health & Content Disclaimer
Content on this Site is for general informational purposes only and does not constitute medical advice. Please consult a qualified professional before making health-related decisions.
13. Third-Party Links
The Site may contain links to third-party websites. Boston Mattresses does not control or endorse these websites and is not responsible for their content, accuracy, or privacy practices.
14. Additional Terms & General Conditions
Force Majeure: Boston Mattresses shall not be liable for delays or failure in performance due to events beyond reasonable control, including natural disasters, government actions, strikes, pandemics, transport disruptions, supply chain issues, or technical failures.
Delivery Address Accuracy: Customers are responsible for providing accurate delivery details. Boston Mattresses is not liable for delays or failed deliveries caused by incorrect or incomplete information.
Inspection & Risk Transfer: Ownership and risk of loss transfer to the customer upon successful delivery. Customers should inspect packaging at delivery and report visible damage before acceptance.
Handling & Installation Disclaimer: Boston Mattresses is not responsible for damage caused after delivery due to improper handling, installation, or movement through entryways, staircases, or elevators.
Warranty Clarification: Product warranties, where applicable, are governed solely by the warranty terms provided with the product and operate independently of return or replacement policies.
Fraud Prevention & Order Cancellation: We reserve the right to cancel orders suspected of fraud, misuse, unauthorized transactions, or violation of these Terms. Refunds, if applicable, will be processed in accordance with law.
Policy & Product Modifications: Boston Mattresses may modify products, pricing, services, or policies at any time without prior notice. Continued use of the Site constitutes acceptance of such changes.
Website Availability: We do not guarantee uninterrupted access to the Site and are not liable for downtime due to maintenance or technical issues.
15. Limitation of Liability
To the maximum extent permitted by law, Boston Mattresses shall not be liable for indirect, incidental, or consequential damages. Our liability, if any, shall be limited to the value of the product purchased.
16. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Noida, India.
17. Termination
We reserve the right to suspend or terminate access to the Site at our discretion, without prior notice, if these Terms are violated or if continued use poses legal or security risks.
18. Severability & Waiver
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect. Failure to enforce any right shall not constitute a waiver of that right.
19. Entire Agreement
These Terms, along with the Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Boston Mattresses and supersede all prior communications.
20. Contact Us
For any questions regarding these Terms, please contact:
Email: sales@bostonmattress.in